Ahmed Yasin is a seasoned professional with a proven track record in Service Operation Center management, currently he is SOC Director in Asiacell with more than 19 years experience in telecommunication and IT sectors has many professional certifications in telecom , Ahmed excels in overseeing the implementation of plan, build, and run strategies, performance reporting and enhances customer experiences. His strategic contributions extend to shaping technology strategies that optimize end-to-end SOC functionalities.

Ahmed navigates the complexities of large-scale technical services projects, he actively engages in operational governance, risk and incident management, quality analysis, and performance monitoring to uphold operational excellence.